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Home Connect questions and answers

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General questions

Questions about the app

Your privacy is important to us

We ensure that you have control over the data you share.

Before you connect an appliance or service to Home Connect, we will tell you exactly what information will be shared.

You can cancel the connection with partner services at any time.

All companies that we work with must agree to certain guidelines on the use of the information they share. We take these rules very seriously and can suspend access by third parties at any time. You can also terminate linked partner services any time you wish. If, for example, you delete your Home Connect account for any reason, we will automatically cancel the connection to all active links for you.

We take additional measures to ensure that your data is secure.

Data protection is important. As is security. All Home Connect connections use TLS. This means that the communication between Home Connect and partners is always encrypted. Every release of the Home Connect app is also certificated by TÜV Trust IT Austria.

Questions about data protection

Questions about connection and signal strength

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